Report a Problem

Please fill out the form below to request one of our Customer Service representatives to visit your home or business to evaluate maintenance problems or dead plants.

NOTE: If you are able to attach photographs that clearly show the problem, we may be able to skip the site visit and schedule a fix-up or replacement more quickly. Low-resolution photos can be attached to the form. Larger format photos can be sent to [email protected]

If you are unable to supply us with photographs of the problem and an onsite inspection is required, please allow 10-14 working days for our representative to visit. No appointment to meet our inspector is required. However, if you prefer to meet our Customer Service representative please indicate that in the notes below and we will call to schedule a day and time. Be aware that we group service visits by area so scheduling an appointment may result in a delay in inspecting the problem.

The fastest results are achieved by attaching digital pictures to your request! Photos taken with digital cameras will usually show adequate detail for us to be able to evaluate problems immediately.

Please attach photos to this form or email pictures to: [email protected]

"*" indicates required fields

Name*

First Last

Email*

Phone

Designer's Name

Address

Street Address Address Line 2 City State ZIP Code

Please describe the problems or dead plants you are concerned with

Other Details

Photos of the problems or dead plants

Drop files here or

Accepted file types: jpg, jpeg, png, pdf, heic, Max. file size: 1 MB.

NOTE: If you are able to attach photographs that clearly show the problem, we may be able to skip the site visit and schedule a fix-up or replacement more quickly. Large format photos should be emailed to [email protected]

This field is for validation purposes and should be left unchanged.

Report a Problem with Landscaping or Maintenance

Report a Problem