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Guarantee and Plant Return Policy

The Farmer’s 100% Guarantee:

All returns must be accompanied by dead plant, original receipt, and original sales ticket.

  • On Trees and Shrubs: All woody outdoor trees and shrubs that have been properly planted in the ground are guaranteed for one full year from date of purchase.
  • Perennials: Perennials are guaranteed until November 1st of purchase year.

For dead plants, store credit will be issued for the amount paid. Cash/credit card refunds will not be given on dead plants. All store credits expire one year from date issued.

Guarantee Excludes: sod, annuals, herbs, mums, pansies, houseplants, tropicals, holiday plants, plants that have been kept in containers, purchases made using a store credit, and purchases made using a landscape professional’s discount. Clearance sale items are not guaranteed.

Guarantees are non-transferable.

Returns

We are happy to accept returns of items in original, sellable condition (at manager’s discretion) within 10 days of purchase with the following exceptions: sod, annuals, herbs, chrysanthemums, houseplants, tropicals; sales on holiday & clearance items are final; installation & delivery charges are non-refundable after service has been performed. All returns must be accompanied by original receipt & original sales ticket.

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