Guarantee and Plant Return Policy

The Farmer’s 100% Guarantee:

All returns must be accompanied by the dead plant, original receipt, and original sales ticket.

• On Trees and Shrubs: All woody outdoor trees and shrubs that have been properly planted in the ground are guaranteed for one full year from date of purchase.
• Perennials: Perennials are guaranteed until November 1st of purchase year.

For dead plants, store credit will be issued for the amount paid. Cash/credit card refunds will not be given on dead plants. All store credits expire one year from date issued.

Guarantee Excludes sod, annuals, herbs, mums, pansies, houseplants, tropicals, holiday plants, plants that have been kept in containers, purchases made using a store credit, and purchases made using a landscape professional’s discount. Clearance sale items are not guaranteed.

Guarantees are non-transferable.

Returns

We are happy to accept returns of items in original, sellable condition (at manager’s discretion) within 10 days of purchase with the following exceptions: sod, annuals, herbs, chrysanthemums, houseplants, tropicals; sales on holiday & clearance items are final; installation & delivery charges are non-refundable after service has been performed. All returns must be accompanied by original receipt & original sales ticket.